Orders are generally processed and shipped within 1-3 business days. Orders are processed Monday-Friday and shipped using either FedEx Ground, FedEx SmartPost or USPS. Once your order is shipped you will receive notification with your tracking number.
We do not offer International Shipping.
Free Local Delivery: Orders delivered to physical addresses (not PO Boxes) within Fort Collins, Wellington, Loveland, Timnath, Windsor, and limited areas of LaPorte and Bellvue are not charged for shipping.
Sales Tax: Once we have received your order Sales Tax may be adjusted, prior to processing, for common jurisdictions of City of Fort Collins and Larimer County.
If you receive your product damaged, please contact us immediately. Damaged product will be exchanged at no additional cost to the customer.
Returns and Exchanges for other reasons than damage, will be processed only if the product is unopened and unused within 30 days of purchase. To request a return or exchange please call or email us.
The customer will be responsible for all actual shipping costs of the Return and/or Exchange.
Exchanges can only be made for products of equal or greater value.
Approved refunds will be processed on the same credit card on which the product was originally paid.
Note: All GALLON and SALE products sold are final and cannot be Returned or Exchanged.
For further information you may reach us at: